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Warranty & Service Guarantee Policy

Effective Date / Last Updated: January 1, 2026

1. 30-Day Labor & Service Guarantee

Every repair, filter change, and technical service executed by RO Service Center Online 24x7's certified technicians comes with an ironclad 30-day labor warranty. If the exact same problem reoccurs within 30 days of service:

  • We will dispatch a technician for a free re-visit with zero visiting or inspection charge.
  • Any workmanship defect will be rectified immediately at no added labor cost.

2. Spare Parts & Component Warranty

We supply high-grade, 100% compatible genuine spare parts. Replacement parts carry distinct warranty coverage from the invoice date:

Booster Pumps
6 - 12 Months
Electrical replacement
SMPS Power Adapters
6 Months
Direct replacement
RO Membranes
Standard Warranty
High TDS rejection

3. Exclusions from Warranty

Warranty coverage does not apply under the following circumstances:

  • Damage resulting from extreme voltage fluctuations, lightning strikes, or external flooding.
  • Physical tampering, mishandling, or third-party technician repairs after our service.
  • Feed water TDS exceeding manufacturer operational thresholds without a pre-filter.

4. Independent Service Center Disclaimer

Notice: RO Service Center Online 24x7 is an independent multi-brand water purifier service center. We are not an official authorized service center, franchise, or direct subsidiary of Kent, Aquaguard, Pureit, AO Smith, Livpure, Havells, or other trademark owners. Brand names are referenced strictly for identification and compatibility purposes.